Frequently Asked Questions (FAQs) for Kaguya
What types of office furniture do you offer?
Our diverse product range includes a wide array of office furniture, such as premium reception Desks (fully assembled & flat pack), salon & retail counters, ergonomic chairs, executive desks, modular workstations, conference tables, and more.
Whether you're setting up a new office or revamping an existing one, we have furniture options that align with your specific needs.
How do I select office furniture that suits my space and style?
We prioritize a personalized furniture selection experience for our customers.
Here's how you can choose furniture tailored to your space and style:
- Browse our Website: Explore various office furniture series on our website, understanding each piece's features through images and descriptions.
- Size and Layout: Consider your office space's dimensions and layout, ensuring chosen furniture fits well and complements the overall design.
- Style Preferences: Align with your personal style—modern, minimalist, classic, or vintage—selecting furniture that sets the desired ambiance.
- Colors and Materials: Opt for colors and materials that harmonize with your office environment and are durable for everyday use.
- Visualize Pairing: Envision furniture arrangements by combining different pieces for a cohesive look.
How is the quality and durability of your furniture ensured?
Our office furniture is crafted from meticulously selected durable materials, ensuring longevity and resilience.
Rigorous quality control measures are in place, and each product undergoes thorough inspection to meet strict standards.
Do you provide installation services?
Yes, we offer paid on-site installation services for our office furniture.
An experienced third-party team efficiently assembles furniture on-site, ensuring its stability and safety.
Installation fees vary depending onyour location and furniture specifications. Please contact sales @kaguya.com.au for acustom installation quote before or after placing your order.
Is international shipping available?
Currently, Kaguya shipping services are exclusively available within Australia. We do not offer international shipping or overseas logistics through our online store.
How can I make a purchase?
You can browse our product range on the kaguya website and place orders online.
Alternatively, contact our sales team for more information and purchasing recommendations.
What if I encounter product issues after purchase?
We offer after-sales support for eligible product issues. Within 90 days after purchase, this service applies in cases of product defects or shipping errors, subject to our Return and Refund Policy and Australian Consumer Law.
For significant damage or impairment, even if transportation-related, please contact our after-sales team with photos or videos.
For further inquiries or information, please feel free to reach out.
We look forward to providing you with top-quality office furniture and a satisfying service experience.
Contact and Company Information
- Legal Entity Name: KAGUYASU PTY LTD
- ABN: 41 677 024 270
- Phone: +61 483 981 974
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Registered Office Only: UNIT 113, 349-357 BULWARA ROAD, ULTIMO NSW 2007
- Email: sales@kaguya.com.au
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Business Hours: Monday to Friday, 9:30am – 6:00pm (AEST)