Frequently Asked Questions (FAQs) for Kaguya
Welcome to Kaguya.com.au, a trusted destination for quality office furniture. Kaguya provides office furniture and workspace solutions designed to support modern workplaces. We aim to create comfortable and practical work environments through well-designed products and attentive service. Whether you are setting up a workspace for daily work, meetings, training, or collaborative areas, our furniture solutions are designed to help you build an efficient and comfortable environment.
What types of office furniture do you offer?
Our diverse product range includes a wide array of office furniture, such as ergonomic chairs, executive desks, modular workstations, conference tables, and more.
Whether you're setting up a new office or revamping an existing one, we have furniture options that align with match your needs.
How do I select office furniture that suits my space and style?
We prioritize a personalized furniture selection experience for our customers.
Here's how you can choose furniture tailored to your space and style:
- Browse our Website: Explore various office furniture series on our website, understanding each piece's features through images and descriptions.
- Size and Layout: Consider your office space's dimensions and layout, ensuring chosen furniture fits well and complements the overall design.
- Style Preferences: Align with your personal style—modern, minimalist, classic, or vintage—selecting furniture that sets the desired ambiance.
- Colors and Materials: Opt for colors and materials that harmonize with your office environment and are durable for everyday use.
- Visualize Pairing: Envision furniture arrangements by combining different pieces for a cohesive look.
How is the quality and durability of your furniture ensured?
Our office furniture is crafted from meticulously selected durable materials, ensuring longevity and resilience.
Rigorous quality control measures are in place, and each product undergoes thorough inspection to meet strict standards.
Do you provide installation services?
Yes, we offer paid on-site installation services for our office furniture.
An experienced third-party team efficiently assembles furniture on-site, ensuring its stability and safety.
Is international shipping available?
Our primary market covers Australia. We remain committed to exploring partnership opportunities worldwide.
For inquiries about international shipping to other regions, please contact our customer service team.
How can I make a purchase?
You can browse our product range on the kaguya website and place orders online.
Alternatively, contact our sales team for more information and purchasing recommendations.
What if I encounter product issues after purchase?
We offer comprehensive after-sales service. Within 90 days after purchase, you can return or exchange products.
For significant damage or impairment, even if transportation-related, please contact our after-sales team with photos or videos.
For further inquiries or information, please feel free to reach out.
We look forward to providing you with top-quality office furniture and a satisfying service experience.
Contact and Company Information
- Legal Entity Name: KAGUYASU PTY LTD
- Phone: +61 483 981 974
- Email: sales@kaguya.com.au
- Business Hours: Monday to Friday, 9:30am – 6:00pm (AEST)